No public safety answering points are down or rerouting calls, and just 4.6% of cellsites are listed as out of service in Tuesday’s disaster information reporting system update for Tropical Storm Ida. The area covered by DIRS was reduced to include only some portions of Louisiana, and no counties in Alabama or Mississippi. Some 212,079 cable and wireline subscribers remain out of service in the affected counties, along with two TV stations, eight FM stations, and one AM, the report said.
Three Louisiana public safety answering points are rerouting calls to other lines and another has been “partially rerouted,” said Thursday’s FCC disaster information reporting system post. That’s a slight improvement from Wednesday's one PSAP down and two rerouting calls. See our report here. No PSAPs are affected in Alabama and Mississippi. More than 25% of cellsites in affected portions of Louisiana are out of service, slightly over the 28.5% reported Wednesday. Alabama and Mississippi cellsites continue to hover at or below 2% out of service. Out-of-service cable and wireline subscribers decreased in Louisiana from 468,674 to 448,557; Alabama dipped from 1,125 to 1,119, and Mississippi declined from 10,909 to 7,127. Off-air TV stations went from four Wednesday to two Thursday and downed AMs from five to four, but off-air FM stations increased from nine to 11. The FCC has approved two grants of special temporary authority.
Local 911 officials and broadcasters blamed AT&T for communication problems during Hurricane Ida. Telecom network issues caused public safety answering point (PSAP) outages and kept stations from communicating with staff and viewers as they face power issues, they said.
Three Louisiana public safety answering points are down and six more are rerouting calls, said Tuesday’s disaster information reporting system on communications systems affected by Tropical Storm Ida. The FCC also extended deadlines, among other actions. New Orleans and nearby Louisiana parishes have faced 911 outages, and landlines have been out of service in some areas (see 2108300054).
New Orleans and nearby Louisiana parishes faced 911 outages Monday after Hurricane Ida hit, local authorities reported. Ida caused “significant impacts” to AT&T's Louisiana network due to “massive power outages and storm damage,” the carrier said Monday. The FCC disaster information reporting system (DIRS) was activated Sunday for affected counties in Alabama, Louisiana and Mississippi. Staffers were deployed “to assess the post-landfall impact to communications networks and to assist in efforts to restore service as quickly as possible,” acting Chairwoman Jessica Rosenworcel said Saturday before landfall: “We know the reality of the danger from this kind of hurricane all too well.”
The FCC deactivated the disaster information reporting system for Tropical Storm Henri, said a public notice in Tuesday’s Daily Digest. A DIRS report from Monday showed 7,648 cable and wireline subscribers out of service in Connecticut, 13,167 in Rhode Island, 4,573 in New York and 1,321 in Massachusetts. No public safety answering points or broadcasters were reported out of service, it said.
Federal next-generation 911 funding has a slim chance of making it into a final infrastructure spending package, but Congress has other viable paths to enact the money this year, supportive lawmakers and officials said in recent interviews. The Senate passed its amended Infrastructure Investment and Jobs Act (HR-3684) with $65 billion for broadband but no NG-911 funding (see 2108100062). Some 911 stakeholders hope House Commerce Committee Democratic leaders will push to add at least some of the $15 billion they proposed in the Leading Infrastructure for Tomorrow’s (Lift) America Act (HR-1848) when the chamber considers HR-3684 or via a coming budget reconciliation package.
Providers asked for greater flexibility in notification times and type of information relayed to public safety answering points in response to the FCC’s NPRM to harmonize 911 outage reporting, in comments posted Monday in docket 15-80. Comments were due Friday (see 2106290046). PSAP notifications should be triggered by “reportable outages,” said T-Mobile. It said requiring originating service providers to notify PSAPs about commercial outages would “increase the volume of notifications received by PSAPs significantly” and “not provide information that could be used by PSAPs to mitigate the impact.” T-Mobile said providers should be given more than 30 minutes to send “actionable information." AT&T, Verizon and Lumen agreed. Keep the “as soon as possible” standard to prevent over-notification, AT&T said. The proposed timing “would risk confusion and miscommunication between service providers and PSAPS,” Verizon said. Lumen said the timing should be “more flexible to avoid publicizing unvetted facts that may confuse the public.” The National Emergency Number Association said to prioritize electronic notifications because voice communication “comes with significant limitations surrounding sharing, recording, analysis, and continuity.” ATIS said providers won’t know the root cause or extent of an outage within 30 minutes and “additional burden to the industry and potential confusion would outweigh the benefits.” CTIA said it would be “extremely difficult for that provider to verify the other material information the proposal requests within that timeframe.” The Competitive Carriers Association agreed and said carriers “risk supplying PSAPs with incomplete or inaccurate information.” APCO disagreed and said notifications “should occur as quickly as possible.” Requiring notification no later than 15 minutes from discovery “would provide a stronger incentive for service providers to automate their notifications,” it said. Lumen opposed including geographic information systems data instead of descriptions of areas affected. USTelecom said smaller providers would “have no way of immediately providing this type of information” because they don't collect it in real-time.
FCC 911 Strike Force working groups are nearing completion of a report to Congress, due Sept. 23. Members told their Monday meeting some tough issues remain to be worked out. This was the strike force’s second meeting, with the last to come next month. Members said despite the FCC push, fee diversion continues. The report is mandated by 2020's Don’t Break Up the T-Band Act.
The FCC unanimously approved 911 fee diversion rules, as expected (see 2106210022). They largely mirror statutory language in the Don’t Break Up the T-Band Act of 2020, and are “reasonably broad given the diverse and evolving nature of the 911 ecosystem.” Rules take effect 60 days after Federal Register publication and fee report data collection compliance takes effect after OMB OK. The commission defined a 911 levy Friday as “a fee or charge applicable to commercial mobile services, IP-enabled voice services, or other emergency communications services specifically designated by a state or taxing jurisdiction for the support or implementation of 911 services.” The definition included multipurpose fees that support “public safety, emergency services, or similar purposes.” Replacement of 911 systems is OK. Diversion is what's used to support a political subdivision or other non-911 related purposes. Examples include “equipment or infrastructure for constructing or expanding non-public safety communications networks” and transferring money to a general fund. States will be held responsible for local jurisdictions that divert fees. The 911 strike force will consider and provide recommendations on what types of radio expenditures constitute diversion. The rules establish a procedure for jurisdictions to petition the Public Safety Bureau for determination an expenditure should be treated as acceptable. The jurisdiction must demonstrate this supports public safety answering point functions or directly affects a PSAP's ability to “receive or respond to 911 calls.” The FCC clarified that “only employees of a diverting jurisdiction” are ineligible to participate on advisory committees. Representatives of non-diverting localities within a diverting state remain eligible. An individual employed by a diverting jurisdiction may still serve on an advisory committee as a representative of a public safety organization or association. The FCC “took a big step towards eliminating the unacceptable practice of 911 fee diversion,” said CTIA Vice President-Regulatory Affairs Matt Gerst. The new rules “provide much-needed clarity on what does and does not constitute 911 fee diversion, which is essential as the stakes for diversion are raised with the potential federal NG-911 transition funding,” emailed National Emergency Number Association Director-Government Affairs Dan Henry. “To the extent that edge cases remain in certain states’ fee models, the 911 community will have to be proactive in seeking determinations from the Commission.”