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Charter 'Glad' to Resolve 911 Outage Issues

Charter Communications "is glad to have resolved these issues" around its reporting of network outages, the company emailed us Monday evening. Charter agreed to a $15 million penalty related to outage reporting (see 2407290043). Its February 2023 outage was due…

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to a denial-of-service attack, according to the consent decree. Charter said the FCC consent decree identified no flaws in Charter's cybersecurity practices. The company said it "agreed with the FCC that we should continue doing what we’re already doing.” In the consent decree, the FCC Enforcement Bureau said Charter "established and shall continue to maintain and evolve its overall cybersecurity risk management program" in accordance with the voluntary cybersecurity framework in the National Institute of Standards and Technology Cyber Security Framework as well as through other industry standards and best practices.