Charter Will Pay $15 Million on 911 Outage Reporting Problems
Charter Communications has agreed it will pay $15 million for failing to notify public safety answering points about a trio of network outages in early 2023 that affected 911 service, the FCC Enforcement Bureau said Monday. The bureau said Charter…
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also acknowledged it didn't meet other network outage reporting system (NORS) deadlines tied to numerous planned maintenance outages. In addition, it said Charter didn't notify more than 1,000 PSAPs about a Feb. 19 outage and didn't meet NORS reporting deadlines tied to that outage and to March 31 and April 26 outages. Charter didn't comment.