Plaintiff Seeks to Halt Debt Collector's 'Excessive and Harassing' Calls
Genesis Bank Card Services’ “repeated violations” of the Telephone Consumer Protection Act and the Florida Consumer Collection Practices Act prompted Jeremy Lam to file a complaint Wednesday (docket 6:24-cv-00992) in U.S. District Court for Middle Florida in Orlando to halt…
Sign up for a free preview to unlock the rest of this article
Timely, relevant coverage of court proceedings and agency rulings involving tariffs, classification, valuation, origin and antidumping and countervailing duties. Each day, Trade Law Daily subscribers receive a daily headline email, in-depth PDF edition and access to all relevant documents via our trade law source document library and website.
the unlawful conduct. Within the past four years, Genesis began calling the Orlando resident’s cellphone “in an attempt to collect an alleged debt,” said the complaint. The defendant placed the calls using an artificial or prerecorded voice, and also left voicemail messages for Lam using a prerecorded voice, it said. In “complete disregard” of the plaintiff’s cease requests, Genesis continued to “harass” him with automated calls to his cellphone number “at an excessive and harassing rate,” said the complaint. Genesis’s actions caused Lam “a great deal of frustration, stress and anxiety,” it said.