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New Reporting Rules Result in Overwhelmed NENA Members

The National Emergency Number Association told the FCC its members have been overwhelmed by the number of notifications they are receiving under new reporting rules (see 2401250015). NENA representatives met with staff from the Public Safety Bureau, said a filing…

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posted Monday in docket 18-89. “The volume of notifications makes the notification process unhelpful … as there are too many notifications" for public safety answering points "to make meaningful operational decisions for notifications that may or may not apply to them,” NENA said: “Notifications may cover all PSAPs for a very large area, such as multiple states, without geospatial or other information to communicate the exact scope of the notification or whether the PSAP should act on it.”