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Plaintiff Alleges Home Repair Company Defied His Do-Not-Call Demands

Southern Industries Home Improvements violated the Telephone Consumer Protection Act by contacting numbers listed on the national do not call registry and by phoning individuals multiple times after they requested to no longer receive those calls, alleged plaintiff Alfredo Certeza’s…

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class action Tuesday (docket 2:24-cv-03020) in U.S. District Court for South Carolina in Charleston. Southern Industries also violated the South Carolina Telephone Privacy Protection Act, which prohibits a company from making a call to a South Carolina phone number listed on the DNC registry, as Certeza’s was since 2009, alleged his complaint. Certeza alleges receiving “dozens” of calls from Southern Industries, despite never having provided his prior express written consent to receive them, it said. Certeza wrote the company Dec. 8, demanding that the calls cease, it said. But he nevertheless received more than 40 calls from the defendant between Jan. 1 and Feb. 23, all made to pitch Certeza on new siding for his home, said the complaint.