Home Security Firm Illegally Phones Numbers on DNC Registry, Alleges Class Action
Safe Streets USA placed thousands of calls to consumers whose numbers were listed on the national do not call registry, and it did so using “a prohibited artificial or prerecorded voice,” alleged Rose Salaiz’s Telephone Consumer Protection Act class action…
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Monday (docket 3:24-cv-00147) in U.S. District Court for Western Texas in El Paso. Safe Streets, which sells home security systems, didn’t obtain express written consent before placing its unsolicited phone calls, and therefore it’s in violation of the TCPA, said the complaint. By placing unwanted phone calls to people who have registered their phone numbers on the national database, Safe Streets violated “the privacy and statutory rights” of Salaiz and the class, it said. The El Paso, Texas, resident listed her personal cellphone number on the federal DNC registry in May 2021, yet she received at least two unauthorized Safe Streets solicitation calls in January that played a prerecorded voice, it said. Salaiz disconnected the first call on Jan. 2, but she answered the second on Jan. 9, and “engaged in the call for the sole purpose of identifying who was responsible for making illegal robocalls to her personal cell phone,” said the complaint. Salaiz seeks an injunction requiring Safe Streets to stop its “unconsented calling,” plus an award of “actual and statutory fines” to the class members, together with court costs and reasonable attorneys’ fees, it said.