Tax Debt Relief Firm Phoned Plaintiff 39 Times in Nearly 6 Weeks: Complaint
Plaintiff Barbara Silva began receiving phone calls in January from tax debt relief company Clear Start Tax soliciting its services, despite not having tax debts, Silva’s Telephone Consumer Protection Act complaint alleged Friday (docket 3:24-cv-00142) in U.S. District Court for…
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Western Texas in El Paso. She estimates receiving at least 39 such solicitation calls from Clear Start between Jan. 18 and March 26, her complaint said, which also alleges violations of the Texas Business and Commerce Code. Silva listed her phone number on the national do not call registry in February 2022 "to gain seclusion from unwanted solicitation phone calls,” said her complaint. Clear Start has never had a valid “solicitation registration,” as required under the Texas statute, it said. The solicitation calls “irritated and confused” Silva and she "had to spend time and energy investigating the origin of the phone calls,” it said. Every call was placed without Clear Start’s maintenance of an internal DNC policy and without the proper training of agents and employees on the use of an internal DNC policy, the complaint said. It alleges that Clear Start’s CEO Vivian Yip “personally ordered the phone calls be placed and directed that the phone calls be delivered with prerecorded voice messages.”