Kohl’s Placed 30 Debt Collection Calls After Being Asked to Stop: Class Action
Kohl’s started placing “incessant” debt collections calls to Melissa Gray’s cellphone in January 2023 after she fell behind in her monthly credit card payments and her account “fell into a delinquent status,” alleged Gray’s Telephone Consumer Protection Act class action…
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Thursday (docket 1:24-cv-00327) in U.S. District Court for Western Texas in Austin. In February this year, “fed up with the invasive robocalls,” Gray answered one of the calls and requested that the calls cease, but the calls nevertheless continued, said the complaint. The plaintiff estimates that Kohl’s placed no fewer than 30 robocalls to her cellphone after she asked that the calls stop, it said. The calls invaded her privacy and caused her damages, including the “aggravation that accompanies unwanted phone calls,” it said.