Use of Prerecorded Messages Brings Conduct Within TCPA’s ‘Ambit,’ Says Complaint
The Memorial Hermann Health System in southeast Texas violated the Telephone Consumer Protection Act by placing numerous debt collection calls to Tonia Pope’s cellphone using prerecorded messages without her consent, alleged Pope’s complaint Tuesday (docket 4:24-cv-00342) in U.S. District Court…
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for Southern Texas in Houston. Pope demanded that Memorial Hermann cease placing calls to her cellphone, but the calls nevertheless persisted, said the complaint. Memorial Hermann’s use of prerecorded messages “brings its conduct within the ambit of the TCPA,” it said. Pope has suffered concrete harm as a result of Memorial Hermann’s actions, including invasion of privacy, aggravation that accompanies unwanted debt collection calls, emotional distress and numerous violations of her state and federally protected interests “to be free from harassing and abusive debt collection conduct,’ it said. Pope’s lawsuit also alleges violations of the Texas Debt Collection Act.