Disabled Plaintiff Alleges Receiving 25 Debt Collection Calls From Montgomery Ward
Montgomery Ward has inundated Lena Sanchez for months with “systematic” debt collection calls using a prerecorded or artificial voice, in violation of the Telephone Consumer Protection Act, alleged Sanchez’s complaint Wednesday (docket 3:24-cv-00028) in U.S. District Court for Western Wisconsin…
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in Madison. The Wisconsin resident previously obtained a line of credit through Montgomery Ward to purchase personal and household goods, said her complaint. Sanchez suffers from a variety of medical and physical ailments, “and has been deemed disabled,” it said. As a result, she “has been rendered unable to work,” which has “inherently caused” many of her financial obligations “to go into default,” including on her Montgomery Ward account, it said. Sanchez has demanded that the retailer stop calling her, and has "even reiterated such requests during subsequent calls,” it said. But “rather than being understanding” of her situation and requests, Montgomery Ward has continued to place at least 25 calls to Sanchez’s cellphone through the filing of her action, it said.