Phoenix Plaintiff Is 13th to File TCPA Case vs. Rocket Mortgage Since 2021
Plaintiff Darren MacDonald brought a class action Monday in U.S. District Court for Arizona in Phoenix to stop Rocket Mortgage from violating the Telephone Consumer Protection Act by placing unsolicited calls and sending unsolicited text messages to consumers without their…
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consent, including to numbers listed on the national do not call registry. Rocket Mortgage employees “have listed cold calling as a core part of their job descriptions in Linkedin profiles and job review websites like Indeed,” said MacDonald’s complaint (docket 2:23-cv-02558). Many consumers have posted complaints online about unsolicited telemarketing calls that they received from Rocket Mortgage, “including complaints from consumers who were not able to get Rocket Mortgage to stop calling or texting them,” it said. MacDonald listed his cellphone number on the national DNC registry in August 2003, yet he received multiple calls and text messages from Rocket Mortgage offering home refinancing services, it said. Court records show MacDonald’s class action is the 13th TCPA complaint filed against Rocket Mortgage since December 2021.