16th TCPA Action Seeks to Hold Allstate Accountable for Its Agents’ Wrongdoing
Allstate engages with third-party agents to place outbound telemarketing calls to individuals on its behalf, and is liable for the unlawful actions of those agents, alleged Montfort, Wisconsin, resident Alex Riemenapp in a Telephone Consumer Protection Act class action Friday…
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(docket 3:23-cv-00670) in U.S. District Court for Western Wisconsin in Madison. Allstate’s agents are vendors who are “essential to the success of its telemarketing campaigns,” said Riemenapp’s complaint. Riemenapp concedes he visited Allstate’s website in early 2022 because he was in the market for insurance products, but “at no point in time” did he enter into a contract with Allstate or otherwise purchase any of its insurance products or services, said the complaint. Riemenapp also denies he gave Allstate his cellphone number or otherwise consented to receiving Allstate’s solicitation calls, it said. He estimates Allstate placed no fewer than 30 solicitation calls to his cellphone number after he listed the number on the national do not call registry, said his complaint. “Concerned” and “infuriated” with Allstate’s “invasive marketing practices,” Riemenapp hired counsel to “vindicate his rights,” it said. He seeks injunctive relief enjoining Allstate “from placing or causing to place further violating calls to consumers,” plus treble damages of $1,500 per violation for Allstate’s knowing and willful TCPA wrongdoing. Court records show Riemenapp’s case is the 16th TCPA action filed against Allstate since June 2019.