Plaintiff Alleges Kohl’s Called Her Cellphone 30 Times After Being Told to Stop
Kohl’s has inundated plaintiff Brandi Taylor for the past several months with “systematic” debt collection calls using a prerecorded or artificial voice, in violation of the Telephone Consumer Protection Act, alleged her complaint Thursday (docket 2:23-cv-01874) in U.S. District Court…
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for Eastern California in Sacramento. In addition to her allegations of TCPA wrongdoing, Taylor’s complaint contends Kohl’s violated California’s Rosenthal Fair Debt Collection Practices Act. Kohl’s “willfully ignored” Taylor’s demands that it stop calling her and continued placing repeated calls to her cellphone, “including multiple calls during the same day,” said her complaint. Despite her “multiple efforts” to get the calls to stop, the retailer’s “harassing conduct has continued through the filing of this action,” it said. The San Joaquin County, California, resident estimates Kohl’s placed no fewer than 30 calls to her cellphone “after being notified to stop calling,” it said. Court records show Kohl’s has been sued for TCPA violations 66 times since May 2011.