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Fast Growing T-Mobile Slashes Staff Almost 7%

T-Mobile is cutting its workforce by nearly 7%, as it plows more money back into attracting new customers, CEO Mike Sievert said in an email to staff Thursday. “Starting this week, and over the next five weeks, we will be…

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making changes to our organization that will result in the reduction of some positions at the company,” Sievert said: “These shifts will impact close to 5,000 positions, a little under 7% of our total employees in locations across the country, primarily in corporate and back-office, and some technology roles. The retail and consumer care experts who take care of our customers will not be impacted. After this process is complete, I do not envision any additional widespread company reductions again in the foreseeable future.” The CEO said most of the positions cut are duplicative “or may be aligned to systems or processes that are changing, or may not fit with our current company priorities.” Sievert said attracting and retaining customers has become “materially more expensive than it was just a few quarters ago.” T-Mobile has outrun that trend by “accelerating merger synergies, and building our high-speed Internet business faster than expected, and out-performing in a few other areas.” But it’s clear more needs to be done, he said. T-Mobile said in its latest earnings report the Sprint integration of is now “substantially complete” ahead of schedule (see 2307270064). The email was filed with the SEC.