Plaintiff Alleges Insurer Bombarded Her With Calls Selling Funeral Coverage
Ethos Life Insurance Services began inundating plaintiff Kelly Pinn, an Irving, Texas, resident, with telemarketing calls in October to a cellphone number listed on the national do not call registry since February 2009, alleged her Telephone Consumer Protection Act class…
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action Wednesday (docket 3:23-cv-03869) in U.S. District Court for Northern California in San Francisco. Ethos placed the calls to solicit Pinn for “final expense” funeral insurance, but she’s in her 40s and has “never been in the market” for burial coverage, said her complaint. “Having become wise to the opaque nature of the telemarketing industry, Pinn has learned the only way to ascertain the true identities of telemarketers is to feign interest in the products or services being sold,” it said. She did just that after receiving many calls, and stayed on the line “despite the morbid nature of what was being sold,” it said. Pinn found the repeated calls “annoying, frustrating, upsetting, harassing, and an invasion of her privacy,” it said. The calls persisted despite Pinn’s multiple demands that they stop, it said.