Verizon Gets Top Marks Based on J.D. Power Survey
Verizon got the highest marks among U.S. wireless carriers for achieving the fewest quality problems per 100 connections in call quality, messaging quality and data quality, J.D. Power reported Thursday. That’s based on data from the Mid-Atlantic, North Central, Northeast,…
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Southeast, Southwest and West regions. “The performance of wireless network operators has set expectations high,” said Ian Greenblatt, J.D. Power managing director-technology, media and telecom. “Today’s wireless customers expect their phones to work perfectly every time,” he said.