Stock-Trading Firm Fails to Honor Text-Messaging Opt-Out Requests, Says Class Action
InvestorPlace Media, which sells subscribers stock market news and trading tips, doesn’t honor consumer requests to opt-out of text message solicitations, even after sending consumers confirmations that they’re unsubscribed from receiving future solicitations, alleged plaintiff Courtney Hill’s Telephone Consumer Protection…
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Act class action Wednesday (docket 5:23-cv-00111) in U.S. District Court for Western North Carolina in Statesville. Hill asked InvestorPlace to stop contacting him in July 2021 and the company immediately acknowledged receipt of that request, said his complaint. Yet InvestorPlace sent him at least 13 more texts over the next 16 months, including one as recently as April 23, it said. InvestorPlace’s failure to honor opt-out requests demonstrates it doesn’t maintain written policies and procedures on lawful text messaging marketing, it said. The conduct also shows the company fails to give its employees the proper training and doesn’t maintain an internal do not call list, it said. Hill seeks injunctive relief to halt the company’s illegal conduct, “which has resulted in the invasion of privacy, harassment, aggravation, and disruption of the daily life of thousands of individuals,” it said. He also seeks statutory damages on behalf of himself and members of his proposed class, plus “any other available legal or equitable remedies,” it said. InvestorPlace didn’t comment Thursday.