Debt Collection Group Seeks Revised Texting Rules
The Consumer Relations Consortium, a debt collection industry group, said it’s seeking a meeting with FCC staff to discuss texting rules. “Consumers overwhelmingly prefer texts to phone calls,” said a filing posted Thursday in docket 02-278: “The opt-out rates of…
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texts which are delivered make this abundantly clear. … Unfortunately, however, the carriers are haphazardly blocking texts related to debt collection without ever giving the consumer the opportunity to decide if they want to receive it.”