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Verizon Faces Allegations of Negligent Noncompliance With FCRA

Verizon is one of six named defendants in a state-court complaint that was removed Wednesday to U.S. District Court for Western Kentucky in Louisville (docket 3:23-cv-00195) in which plaintiff Michael Santoro seeks damages for alleged violations of the Fair Credit…

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Reporting Act because they failed to correct their false reporting on Santoro’s credit reports. Santoro alleges Verizon in July reported an “inaccurate collection status” on his Trans Union and Experian credit reports. The reports showed his Verizon account was past due as of July 2021, when in fact he had paid off the account two years earlier, said the complaint. Verizon's failure to investigate Santoro’s disputes amount to negligent noncompliance with the FCRA for which Verizon is liable for Santoro’s actual damages, plus statutory damages and recovery of his attorneys' fees, it said.