FTC: Consumers Can Still Claim Refunds From AT&T for Alleged Throttling
The FTC opened a claims process Thursday for former AT&T customers to claim a refund stemming from the agency’s lawsuit against the carrier for allegedly misleading consumers about its unlimited data plans. The customers may be eligible to claim a…
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refund from the $7 million remaining in the fund, the FTC said. “The FTC in 2019 required AT&T to provide $60 million for refunds for failing to disclose to millions of smartphone customers with unlimited data plans that once they reached a certain amount of data use in a given billing cycle, AT&T would reduce or throttle their data speeds,” the agency said: “Some customers experienced data speeds so slow that many common phone applications, such as web browsing and video streaming, became difficult or nearly impossible to use.”