Marriott Ran Afoul of TCPA in Trying to Collect Timeshare Debt: Suit
Marriott Vacations unlawfully phoned San Diego County resident Janice Lapointe to collect a debt using an automated telephone dialing system and an artificial or prerecorded voice in violation of the Telephone Consumer Protection Act, alleged Lapointe’s complaint Monday in U.S.…
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District Court for Southern California. Marriott approved Lapointe for a consumer loan to buy a timeshare on which she made regular monthly payments until falling into financial hardship, said the complaint. Lapointe estimates Marriott phoned her more than 100 times after receiving a cease and desist letter from her lawyer, it said. The complaint seeks treble damages for knowing and willful violations of the TCPA. Marriott didn’t comment. Marriott’s own May 2021 complaint in U.S. District Court for Eastern Virginia seeks to thwart robocallers from impersonating Marriott telemarketers, alleging trademark infringement and violations of the FTC’s Telemarketing Sales Rule but not violations of the TCPA (see 2211090001).