Pa. PUC Seeks Comment on CenturyLink Probe Settlement
The Pennsylvania Public Utility Commission voted 3-0 to seek comment on a proposed settlement to resolve an Enforcement Bureau informal investigation of Lumen’s CenturyLink. At a livestreamed Thursday meeting, commissioners unanimously supported the proposed order on a pact between the…
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bureau and the company in docket M-2022-3028754. The bureau opened the probe in response to information from state Rep. Perry Stambaugh (R) and Sens. Judy Ward (R) and John DiSanto (R), “who had received various email complaints relating to service outages and alleged unreliable service by CenturyLink customers,” said a July 18 joint petition to approve the settlement. Hurricane Ida flooding damaged CenturyLink facilities in August 2021, it said. Under the proposed settlement, CenturyLink agreed to pay $45,000 and to complete remedial measures including a quality assurance program and required public service announcements to educate the public on how to report damaged facilities. Comments will be due 25 days after the order's publication in the Pennsylvania Bulletin, said the PUC.