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FCC Posts Consumer Advisory Committee Robotext Report

The FCC posted the robotexting report approved Tuesday by its Consumer Advisory Committee (see 2208300059). The report was much as outlined during the CAC meeting. “The availability, ease of use, and high open rates make wireless messaging an ideal medium…

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for all sorts of communications -- including relaying urgent information to consumers (e.g., fraud alerts or flight changes),” the report said: “That popularity, however, also makes it attractive for bad actors, who may seek to employ a variety of techniques to exploit consumers and undermine trust in the messaging ecosystem.” Enforcement of existing laws and use of industry best practices “helped to protect consumers and mitigate the transmittal of unwanted messages; however, the Commission and wireless service providers continue to receive a significant number of complaints about unwanted texts,” the report said.