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Pandemic ‘Set in Stone’ Permanent Change to Hybrid Work: Poly CEO

From the perspective of Poly, which markets work-from-home headsets, the COVID-19 pandemic created a “three-phase demand cycle,” of which phase 1 was when everyone “stole their kids’ headsets and ran to the local retailer to buy whatever webcam they could…

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find,” said CEO Dave Shull on an earnings call Tuesday for fiscal Q3 ended Jan. 1. Phase 2 was when remote workforces “realized we needed tools, not toys, to do our jobs,” he said. Phase 3, “the permanent entrenchment of hybrid work,” is where “we are now and it's where Poly excels,” he said. “If the pandemic created a set of temporary pressures, it also set in stone a permanent change in the way we work.”