Amazon Web Services, Best Buy Extend Cloud Infrastructure Relationship
Best Buy is using Amazon Web Services as its preferred provider for cloud infrastructure services and its partner for developing cloud engineering talent, the companies said Thursday. Best Buy already runs its digital commerce business and other strategic workloads on…
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AWS, blogged Tom Litchford, Amazon head-worldwide business development-retail. Extending its cloud footprint will allow Best Buy to accelerate its cloud migration and move additional retail operation workloads from on-premises data centers to AWS, said the companies. Through the collaboration, Best Buy customers will be able to interact virtually with experts for live demos of physical products, the companies said. The AWS cloud technologies will help support Best Buy’s Totaltech program that gives members access to 24/7 tech support via chatbot. Best Buy will expand its use of AWS capabilities and AWS Marketplace, a digital catalog with thousands of software listings from independent vendors that simplifies deployment of software that runs on AWS. The collaboration gives Best Buy’s technologists access to AWS’ cloud training curriculum and resources. Best Buy committed to 1,000 new hires to its technology team, including 30% Black, Latino, indigenous and women employees as part of its diversity initiative, it said. AWS cloud technologies enabled Best Buy to deploy in two days a curbside pickup program at the beginning of the COVID-19 pandemic, Litchford said.