Wash. to Probe Seattle 911 Outage
Washington state agencies are reviewing a Seattle-area 911 outage lasting more than an hour Thursday, officials told us Friday. “A detailed root cause analysis has already been initiated by” ESInet provider Comtech “and we will be provided updates during the…
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process," emailed Washington State Enhanced 911 Coordinator Adam Wasserman. Washington Utilities and Transportation staff will open an investigation, a spokesperson said. The 911 call delivery issue affected the western part of the state for about 90 minutes Thursday, said 911 Program Manager Ben Breier in King County, which includes Seattle. Seattle police Thursday tweeted at 3:35 p.m. PST that 911 was down; at 5:31 p.m., it said service was restored. King County had “intermittent outages for mobile and landline users,” though text-to-911 service wasn’t affected, the county tweeted at 4:11 p.m. local time. The county said at 4:54 that 911 was “being restored” and “returning to normal.” Seattle sent a wireless alert. Comtech didn’t comment Friday.