Over $650B Seen Spent This Year in Future of Work Technologies: IDC
Future of work spending will be nearly $656 billion this year, up 17% over 2020, as technologies including cloud and mobile computing transition the work model toward human-machine collaboration, said IDC Wednesday. The COVID-19 pandemic accelerated a shift toward a…
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work environment “un-bounded by time or physical space,” it said. Organizations need to invest in technologies and services that support automation, human-machine collaboration, new organizational structures and leadership styles, dynamic learning opportunities and a reimagined, digital workplace, said analyst Holly Muscolino. The largest area of investment in 2021 will be $228 billion in hardware, for endpoint devices, enterprise hardware, infrastructure as a service, robotics and drones, said the researcher. More than $13 billion will be spent on services, including business, information technology and connectivity, it said. Software, including analytics and AI, will have the fastest spending growth, with a compound annual growth rate of 21% over the 2020-2024 forecast period.