FTC, 6 States Sue Frontier for Misrepresenting Speeds
The FTC, Arizona, California, Indiana, Michigan, North Carolina and Wisconsin sued Frontier for allegedly charging customers for DSL speeds it failed to deliver, said a news release Wednesday. They allege Frontier violated the FTC Act by subscribing customers to and…
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charging them for a “higher and more costly level of internet service than Frontier actually provided or was capable of providing.” This “practice of providing slower-than-purchased DSL speeds” is “not limited to those made at or near the point of sale, but continue,” plaintiffs told the U.S. District Court for the Central District of California. The telco said the lawsuit is “without merit” and it plans a “vigorous defense” against the “baseless allegations.” The service "in some of the country’s most rural areas that often have challenging terrain, are more sparsely populated and are the most difficult to serve" has "many satisfied customers," it said.