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Loss of Wireless Connectivity Is Top Smart Home Device Issue: Parks

A third of smart home device owners have had a technical problem within the past 12 months, reported Parks Associates Tuesday. Loss of wireless connectivity is the top issue, followed by an unresponsive device. Increasing use of do-it-yourself setup strategies…

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comes as 45% of consumers are more hesitant to let technicians in their home because of COVID-19, said analyst Patrice Samuels.