NCLC Supports Slightly Narrowed California Disconnection Ban
Consumer groups supported industry’s call to narrow California's plan to revive and require the FCC voluntary Keep Americans Connected pledge. Cable had urged the California Public Utilities Commission limit a disconnections moratorium to customers facing economic hardships due to COVID-19…
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(see 2012100015). Narrowing the scope to affected customers is fine if it covers those facing financial impact or illness, replied the National Consumer Law Center and Center for Accessible Technology, emailed Monday to the service list for docket R.18-03-011. If denied, customers should have a simple way to appeal, the groups added. Wireless carriers balked at those groups’ suggestion to cover prepaid wireless. “Applying the moratorium to prepaid generally is impracticable, and in some regards impossible,” CTIA said. Commissioners vote Thursday.