TVPA Truth-in-Billing Postponed 6 Months; Markey, Eshoo Want 'Vigorous' Enforcement
Citing the need for MVPDs and fixed broadband providers to focus on pandemic issues, an FCC Media Bureau order Friday delayed implementation of Television Viewer Protection Act truth-in-billing implementation by six months until Dec. 20. TVPA, enacted as part of…
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an FY 2020 federal appropriations law (see 1912190068), included modified language from the Truth-in-Billing, Remedies and User Empowerment over Fees (True Fees) Act (HR-1220/S-510). "Their foremost obligation at this time is to ensure continuity of service adequate to meet the nation’s needs," instead of changes to existing billing systems, employee training or other compliance measures, the Media Bureau said. ACA Connects, NCTA and USTelecom sought delayed implementation (see 2003270030). ACA said Friday even without the COVID-19 pandemic, the required software upgrades were challenging. NCTA cheered the extra time. Sen. Ed Markey, D-Mass., and Rep. Anna Eshoo, D-Calif., urged the FCC Friday to “vigorously enforce" the truth-in-billing language, which will require cable and satellite providers to begin disclosing all fees before consumers sign up for a service. It also requires providers to allow cancellations within 24 hours without penalty and to only charge subscribers for equipment “they actually use.” The FCC needs to confirm it “fully intends to enforce the new law,” Markey and Eshoo said in a letter to Chairman Ajit Pai. “We would also like to know what, if any, guidance the Commission intends to provide [MVPDs] about compliance.” The agency didn’t comment.