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Major Industry Groups Stress Importance of Robocall Safe Harbor

CTIA, NCTA and USTelecom officials urged the FCC to adopt a “broad safe harbor that protects voice service providers’ good-faith efforts to combat abusive robocalls,” in a meeting with Consumer and Governmental Affairs and Wireline bureau staff. Commissioners approved a…

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declaratory ruling in June allowing carriers to block unwanted robocalls by default (see 1906060056) and industry groups emphasized the importance of the safe harbor (see 1907250039). “Adopting a broad safe harbor will provide the clarity and certainty needed to meaningfully advance the Commission’s goal of relieving consumers from the onslaught of illegal and unwanted robocalls while protecting legitimate calls,” the groups said in docket 17-59, posted Friday: “The Associations’ member companies include voice service providers that serve every corner of the country, all of whom share the Commission’s top consumer protection priority: to stop illegal and unwanted robocalls. These providers have made significant strides towards combating illegal and unwanted robocalls within the Commission’s current regulatory framework.”