T-Mobile Ranks Highest in Customer Satisfaction Among Full-Service Carriers, JD Power Reports
T-Mobile ranks highest in overall satisfaction among wireless full-service carriers with an 855 score of 1,000, compared with 839 for AT&T, 833 for Verizon and 819 for Sprint, J.D. Power reported Thursday. Consumer satisfaction in smartphone purchases is highest among…
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customers who accessed an online sales channel via a smartphone, it said about data from a July-December survey of 13,344 customers who had made a sales transaction with their current carrier within the previous three months.