America Movil Reports Loss of 3 Million US Subscribers Last Year and Hit From Maria
America Movil, the biggest MVNO in the U.S., lost about 3 million U.S. customers in 2017, the company reported for Q4. America Movil's Caribbean revenue dropped 9 percent in Q4 year on year, driven by a 16 percent revenue drop…
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in Puerto Rico, hit by Maria. “The situation in Puerto Rico following the damage that occurred after hurricane Maria hit the island in September remains very complicated,” the company said. “Roughly 50 percent of the territory still lacks electrical power, which has made the restoration of the telecommunication services difficult.” America Movil said it “worked rapidly” to re-establish service. “Almost all our wireless base stations are now operating but more than half are being powered by diesel making it more expensive and complex for them to operate,” the company said. The company said about 75 percent of its wireline infrastructure is operational, “however, we have had to credit back the rents of clients that can’t use the service because they don’t have electricity.”