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Take 'Holistic' Approach on IP Captioned Telephone Service Changes, Sprint Tells FCC

The FCC should examine IP captioned telephone service in a “holistic fashion taking into account all aspects of the service from consumer registration, to service quality, to new technologies, and the rate/rate-setting Methodology,” Sprint said. “The Commission has many regulatory…

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levers at its disposal and that it should carefully monitor and enforce its existing rules while exploring new user registration requirements, annual re-registration, third-party certification, etc.,” said a filing in docket 03-123. “Sprint is open to exploring these and other ‘outside the box’ ideas to address core concerns with IP CTS.” The carrier said it met with officials from the Consumer and Governmental Affairs Bureau, Office of Managing Director and Office of Strategic Planning. “Sprint also cautioned against arbitrary rate reductions that will not provide a sustained impact on controlling the growth of IP CTS,” it said. “Abandoning the Multistate Average Rate Structure rate-setting methodology would be an unnecessary departure from a competitively-based rate-setting methodology.”