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NENA Agrees With T-Mobile on Real-Time Text Concerns

The National Emergency Number Association told the FCC it agrees with T-Mobile, which sought FCC clarification of the December order establishing a common standard for the transition from text technology (TTY) to real-time text (RTT). T-Mobile sought clarification (see 1702240035)…

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of the obligation of carriers to deliver calls to public safety answering points (PSAPs) using an emergency services Internet Protocol network (ESInet). “Carefully reviewing T-Mobile’s Petition, we are convinced that, in one narrow case, transcoding of RTT to TTY should not be the responsibility of an originating service provider or access network provider,” NENA said in comments filed in docket 16-145. “As T-Mobile correctly notes, it would be difficult, if not impossible, for an [access network provider] to insert its own systems between a terminating ESInet and a legacy PSAP,” NENA said. “Doing so would require a novel call-routing mechanism, or would require a carrier to pay for all or part of the costs of installing and maintaining a Legacy PSAP Gateway.”