Samsung America Rules Out Offering Refurbished Note7s for Sale or Rent in US
Samsung Electronics America officially ruled out offering refurbished Galaxy Note7s for commercial availability in the U.S., after SEA's South Korean parent announced plans from Seoul Monday to market refurbished Note7s as replacement or rental devices in one of three “environmentally…
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friendly” measures to recycle an estimated 4.3 million units of the twice-recalled fire-prone smartphones. The company’s “objective” in introducing refurbished Note7s “is solely to reduce and minimize any environmental impact” from the recall, an SEA spokeswoman emailed us Monday. “The product details including the name, technical specification and price range will be announced when the device is available. Samsung will not be offering refurbished Galaxy Note7 devices for rent or sale in the U.S.” On how the public can be assured refurbished Note7s will be safer than the twice-recalled originals, “the Note7 battery issue was due to an isolated battery manufacturing error and we have disclosed the root cause in January,” the spokeswoman said of Samsung’s report on the Note7 fiasco in which it said it will address the safety of future phones "from the component level to the assembly and shipment of devices" (see 1701230048). Samsung is scheduled to bow the Galaxy S8 Wednesday, its first new smartphone introduction since the Note7 debacle in the fall. For the refurbished Note7s, “we will make sure the refurbished product will be equipped with a new battery, which has gone through new safety measures," including the "eight-point battery safety check” that Samsung disclosed in January, the SEA spokeswoman said.