TracFone Tells Pai Aides Some Lifeline Providers Are Freezing Customers Without Broadband
TracFone representatives told aides to FCC Chairman Ajit Pai some Lifeline providers are “misinterpreting the Commission's rule governing ‘port freezes’ of Lifeline customers in a manner which resulted in customers being tied to one provider for twelve months despite the…
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fact that those providers were not providing their Lifeline customers with Broadband Internet Access Service.” The representatives met with Pai aides Nicholas Degani and Jay Schwartz, said a filing in docket 11-42. “We also discussed TracFone's longstanding commitment to preventing waste, fraud, and abuse in the Lifeline program, and reminded Messrs. Degani and Schwarz of several prior fraud prevention reforms proposed by TracFone which had been adopted by the Commission,” the filing said. “We shared Chairman Pai's continuing concern about program fraud and listed several other TracFone fraud prevention proposals which remain pending before the Commission.”