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Wearable Device Maker Mio Says Privacy Policy Changes Afoot Based on Norway Report

Wearable health device maker Mio said a Norwegian Consumer Council report (see 1611030007) that criticized the privacy practices of several companies that make fitness wristbands does have merit. "Having reviewed the comments and concerns in the report, there are some…

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immediate changes that we can address such as the privacy policy access on our website, formatting and layout," emailed a Mio spokeswoman Thursday. "Regarding the concerns around personal information required, Mio only requests information that is used in our algorithms -- the core part of how we set heart rate zones and supply accurate workout data to the end user." The NCC said Mio, Fitbit, Garmin and Jawbone's wristband devices collect more information than needed and don't provide clear enough language in their terms and conditions for collecting and sharing data. The Mio spokesman said the company is "putting significant effort into maintaining best practices in privacy and security to comply with all regulations, giving consumers the protective measures necessary."