Verizon Responds to Customer's $9,100 Bill
Verizon Wireless made amends with a customer who received a $9,100 bill resulting from data overage charges. Verizon owned up to its mistake, Vice President-Customer Service Lou Sigillo said in a news release Tuesday. After learning about the bill, “we…
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reached out directly to our customer, explained what had happened and resolved the issue quickly,” he said.