CPUC Asks if Frontier Transition Outages Violated Rules
The California Public Utilities Commission is seeking comment on whether Frontier Communications violated CPUC rules when it experienced outages from April to May after acquiring Verizon wireline customers. In a ruling Tuesday, CPUC asked what rules Frontier may have broken…
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and what additional steps the commission should take. It asked if the outages reflected noncompliance by Frontier or Verizon with the commission’s order approving the deal. And it asked what lessons CPUC should learn from the transition troubles to inform consideration of future transaction applications. The agency also sought comment on several other rural call completion issues. Comments are due Oct. 7. A hearing last week in Santa Cruz focused on Frontier transition issues. Earlier this month, the agency asked the telco to file a “root cause analysis” on the transition outages (see 1609120061).