NASCIO: More State CIOs Outsource IT, Write Data Governance Policies
More than two-thirds of states outsource at least some IT infrastructure, up from 58 percent in 2015, the National Association of State Chief Information Officers reported Monday. Also, 63 percent use a managed services model for some or all IT…
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operations, up from 55 percent a year ago, NASCIO said. Four out of five states outsource at least some IT applications and services, little changed from 2015 but up from 42 percent in 2010. About three in four use a shared services model to provide IT services, up from 66 percent in 2010. Only 31 percent of states still own and operate all IT assets and operations, mostly unchanged since 2010. State CIOs said they plan to continue reducing state-owned-and-operated data centers and increasing outsourcing in the future. But one in five CIOs expected to bring certain outsourced operations back in house, NASCIO said: “This may reflect lessons learned from a first generation of outsourcing contracts and reflect a better appreciation of what types of services are a better fit for outsourcing.” Fifty-eight percent said they considered data governance and management to be a key part of strategic and operational plans, and 46 percent have data governance policies, a big increase from 5 percent with policies in 2015. NASCIO worked with CompTIA and Grant Thornton LLP on the report, surveying state CIOs between June and July. NASCIO said 50 member states and territories responded.