Comcast TCPA Complaint Heading to Alternative Dispute Resolution
A complaint alleging Comcast violated the Telephone Consumer Protection Act with repeated debt collection calls is heading to alternative dispute resolution (ADR). U.S. District Judge Andre Birotte of Los Angeles on Friday referred (in Pacer) Malik Brown v. Comcast to…
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ADR and set an Aug. 11, deadline for completion of the ADR proceeding. That followed Birotte's denial (in Pacer) earlier this month of Comcast's motion to compel individual arbitration and stay proceedings. Brown, who never was a Comcast customer, sued the company in February, with the cable operator subsequently arguing Brown was a customer by benefit of living at the home of a subscriber who had given Brown's number as the contact number on the account. Birotte, in denying Comcast's motion, rejected the company's arguments that Brown's residing there created a pre-existing relationship under the law that bound him to the terms of the operator's residential services agreement and that the use of Brown's phone number on the account created agency authority, also binding him.