FCC Bureau Reaches Rural Call Completion Settlement With inContact
The FCC Enforcement Bureau reached a consent decree with inContact to resolve an investigation into whether the company failed to complete long-distance calls to a consumer in rural Minnesota. "Rural call completion problems have significant and immediate public interest ramifications,"…
Sign up for a free preview to unlock the rest of this article
Timely, relevant coverage of court proceedings and agency rulings involving tariffs, classification, valuation, origin and antidumping and countervailing duties. Each day, Trade Law Daily subscribers receive a daily headline email, in-depth PDF edition and access to all relevant documents via our trade law source document library and website.
said the Monday bureau order. "To settle this matter, inContact admits that it failed to ensure that its intermediate providers were performing adequately in delivering service to the rural consumer and that it failed to cooperate with the Commission’s investigation of this problem. [I]nContact will implement a compliance plan to prevent recurrence of these violations and will pay a $100,000 civil penalty."