Iowa Utilities Board Issues RFP for TRS
The Iowa Utilities Board issued a request for proposal to select a service provider for the state’s telecom relay service, Relay Iowa, and captioned telephone relay service, CapTel Relay. The board plans to award a three-year contract -- Jan. 1,…
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2017, to Dec. 31, 2019 -- with one possible three-year extension, according to the RFP. The board will use a formal competitive process to choose the provider, and plans to announce the contract on or about Sept. 20, it said. Proposals are due June 30. Relay Iowa provides phone accessibility in English and Spanish, to people who are deaf, hard-of-hearing, deaf-blind or have difficulty speaking. CapTel Relay service enables users to view word-for-word captions of phone conversations and requires the use of a specialized captioned telephone.