USAC CEO Cites 'Quick Wins' on key USF Oversight Initiatives in Annual Report
The Universal Service Administrative Co. scored some "quick wins" last year on its efforts to address "priority" initiatives to improve its oversight of the FCC's USF programs, USAC CEO Chris Henderson said in the group's 2015 Annual Report posted Thursday…
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in FCC docket 96-45. "We’ve simplified audit reports to help those receiving them better understand our goals and we’ve built a new approach to managing audits going into 2016," Henderson said in a letter included in the report. "We’ve used direct stakeholder feedback to shape and inform the development of applicant tools and forms. We revamped our approach to Lifeline Program recertification, making the process more consumer-friendly. As a result, our recertification percentage was almost double what it was last year. We’ve also built the foundation of a data capability that will change the way we operate and inform critical stakeholders, such as the FCC, program participants, and the American public." He said USAC is looking to help the FCC in its efforts to connect 34 million people who don't yet have high-speed broadband access.