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Telecom, Identity Theft Among Top 10 Illinois Consumer Complaints in 2015, AG Says

Telecom was the third most complained about industry in Illinois in 2015, Attorney General Lisa Madigan (D) said in a news release Monday. The Consumer Fraud Bureau received 2,188 complaints about the industry -- which includes telemarketing, cable and satellite…

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TV, phone service and repairs, and cellphones -- in 2015, she said. No. 2 on the list for the eighth year in a row is identity theft, with 2,636 complaints, Madigan said. Consumer debt -- mortgages, collection agencies and banks -- topped the list with 3,350 complaints, the release said. Madigan’s annual top 10 list of consumer complaints ranks every complaint her office receives on a range of topics.