FCC Spells Out Wireline Voice Provider Backup Power, Notification Obligations
The FCC released an order to help ensure the continuity of 911 communications as telcos move from traditional line-powered copper networks to fiber-based systems without independent power -- an item that was unanimously adopted by commissioners Thursday (see 1508060044). The…
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62-page text requires facilities-based providers of wireline phone service to notify consumers of the electrical power limitations of any new systems they install and offer them backup power options. Providers must give new customers options to buy and have installed at least eight hours of standby backup power capability, with the mandate taking effect for large companies 120 days after the order appears in the Federal Register. Providers with fewer than 100,000 domestic retail subscriber lines will have an additional 180 days to comply. Within three years of the effective date, all the providers will have to offer customers at least 24 hours of backup power, the order said. The FCC said its focus was to help ensure 911 calls can still be made during power outages, but it provided a general voice backup power mandate because there was no practical way to provide power just for 911 calls. There's no obligation for providers to retrofit existing systems with backup power, but they must annually notify consumers of their power limitations and options for installing backup power. The order released Friday clarified that the eight-hour (and eventually, 24-hour) duty covered the amount of time a backup solution had to be “in standby mode, i.e., able to provide a dial tone and to initiate and receive voice calls, but not necessarily continuously.” The FCC recognized the actual backup power duration would vary with calling uses, but it said it wasn’t practical to have a variable-usage rule. The requirements will sunset on Sept. 1, 2025.