Making NG-911 Systems, FirstNet Work Together May Require Data Standardization, NPSTC Says
Next-generation 911 systems and FirstNet have different functions but in the end will have to work together, said a report by the National Public Safety Telecommunications Council released Wednesday. NG-911 systems deal with a call “from its origination through its…
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arrival and processing” at a public safety answering point, NPSTC said. “The FirstNet system is designed to take call information from the PSAP, via the agency network, and distribute it to first responders. There are many options for how data is managed as it crosses from the NG911 network into the public safety agency network and then out to first responders via the FirstNet system.” Making the two work together may require data standardization, the report said. For example, a computer assisted dispatch (CAD) system must be programmed to accept a standardized NG-911 data stream. “Other demarcations may be used only to pass IP traffic to the next network,” NPSTC said. “For example, a public safety agency’s CAD system may send an IP message through FirstNet to a fire truck’s mobile data terminal.” Additional information may be pushed from the PSAP to the first responders, such as URLs first responders can use to access various databases while on the scene of an incident, NPSTC said.